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TERMS AND CONDITIONS
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Your contract with Far East Travel Centre (hereafter referred to as the Company) is subject to the terms and conditions below.

1.) Tour Price
Includes:

  • Economy class international airfare, except Land Only
  • Hotel accommodations and surcharges
  • Local air and ground transportation as specified
  • Airport transfers upon arrival and exit, except Land Only
  • Sightseeing and entrance fees per itinerary
  • Cultural shows and admission charges
  • Daily meals as specified
  • English-speaking guides throughout tour
  • Excludes:

  • China Visa fees
  • Gratuities to tour manager and local guides and drivers
  • Expenses of a personal nature, such as laundry service
  • Any item or service not specifically listed in the itinerary as included
  • 2.) RESERVATION, DEPOSIT & FORM OF PAYMENT
    Deposit and completed reservation form should arrive at least 6 weeks in advance. The deposit per person is £100 or £200 for tours with cruise. Reservations within 6 weeks of departure date may be accepted subject to availability. The Company accepts personal cheque, cash, card (debit card preferred) and bank transfer.

    3.) FINAL PAYMENT
    Final payment must be received by the Company no later than 6 weeks prior to departure. Failure to comply with this requirement will result in automatic cancellation of reservation and forfeiture of deposit. In the the event that reservation is made within 6 weeks full payment is required upon confirmation.

    4.) CANCELLATION & REFUND
    Once reservation is confirmed, deposit paid is 100% non-refundable. A full refund less deposit per person will be issued for any cancellation 6 weeks before departure. All cancellation requests must be made in writing. Penalty for cancellations less than 6 weeks before departure will be assessed as follows:
    42-35 days ....................... 25% of the tour cost
    35-28 days ....................... 50% of the tour cost
    28 days or less ................. 100% of the tour cost
    If the Company cancels a tour due to insufficient booking or circumstances beyond its control, the Company will refund all money paid and the full refund will constitute final settlement for the client. The Company shall not be held responsible for any expenses that may have incurred as a result of the client's booking.

    5.) UNUSED SERVICES
    Regardless of the reason, unused services during the tour, including hotel accommodation, ground transportation, domestic or international flights, meals, and sightseeing are neither refundable nor exchangeable.

    6.) DATE CHANGE AND TRANSFER OF BOOKINGS
    Change of departure date after confirmation is not allowed. Transfer of booking to another person may be accepted, subject to an administration fee of £50 per person, provided the air tickets have not been issued.

    7.) TRAVEL DOCUMENTS
    It is the client's own responsibility to hold travel documents, which must be valid for at least 6 months at the time of visa application.

    8.) HEALTH & FITNESS REQUIREMENTS
    Any physical or mental disability requiring special attention must be disclosed at the time of reservation. The Company reserves the right to exclude participants who are physically or mentally ill. All of our tours involve frequent walking and stair climbing, which could be long and strenuous; therefore, a high level of fitness is required of all participants.

    9.) INSURANCE
    It is essential that the client and all members of your party are adequately insured as soon as you book your holiday.

    10.) FREE BAGGAGE ALLOWANCE
    Flights within China restrict each passenger to 20kg (44 lbs) of free baggage allowance. One carry-on weighing no more than 5kg is allowed per passenger and must be within the dimensions 20 x 40 x 55 centimeters. For baggage allowance on international flights, refer to your airline tickets. Charges and handling of excess baggage are client's own responsibility.

    12.) RESPONSIBILITIES OF THE COMPANY
    The Company acts only as agent for its suppliers and contractors providing transportation, accommodation and other related travel services. The company assumes no responsibility or liability for any injury, death, damage, loss, accident with any services resulting directly or indirectly from acts of God, strikes, government regulations, thefts, failure of any means, discrepancies or changes over which it has no control. The Company applies all reasonable checks and measures in utmost good faith to ensure that details in the itinerary are carried out exactly as specified. However, changes, including, but not limited to, substitution of hotels of equal or similar quality and air carriers, may be made out of necessity.
    Clients must be aware that there may be different living standards and practices outside of their home country including but not limited to provision of utilities such as water, electricity, accommodation, food preparations and services of all kinds. Under no circumstances shall the Company be responsible for any inconvenience, loss, damage or injury resulting from these conditions. In case of dispute between a client and an air carrier, the passenger contract issued together with the air ticket by the air carrier shall constitute the sole contract between the airline and the passenger; the Company shall not be responsible for any delays, substitutions of equipment or any act of omission whatsoever by the carrier, its agent, servants and employees.

    13.) RIGHTS OF THE COMPANY
    The Company reserves the right to decline, accept or retain any person as a tour member at any time. The Company reserves the right to take photographs during the operation of any tour or part thereof, and to use the resulting photographs for promotional purposes. By booking with the Company, clients agree to allow their image to be used in such photographs; clients who prefer that their image not be used are asked to identify themselves to their tour leader or guide at the commencement of their tour.

    14.) CLAIM AGAINST THE COMPANY
    Reservation with the Company confirms that the client has read, understood and agreed to each and all of the above terms and conditions. Should the client wish to file a claim against the Company, it must be done in writing within 30 days after completion of the tour.

     
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